Response Center
We are ready to respond 24/7/365,
bringing skill and compassion
to every call.

Personal Emergency Monitoring
When a signal is received in the Medical Alert Response Center, a highly-trained operator scans your vital statistics on the computer screen and handles your call quickly and efficiently to send the help you need. Whether it's dealing with a serious emergency, or alerting your Personal Responder for assistance, or even having a friendly chat, our operators are there for you.

To ensure superior service and the safety of our customers, our redundant Response Center receives daily back-up of all data in real time – simultaneously with the primary Response Center.

Fast Facts
— Complete redundancy of computer and telephone systems
— Operators receive SIA (Security Industry Association) training
— Underwriter's Laboratory (UL) listed and Factory Mutual (FM) certified and Department
  of Defense (DOD) certified
— Secure, UL and FM-listed facility with dedicated back-up systems
— Professionally-trained SIA certified operators
— Multi-lingual help available
— Currently monitoring hundreds of thousands of subscribers



"Just a short time after acquiring our unit, my husband needed help four times in a month. I could not have received more prompt, efficient assistance."
Ann S.
Client Since 2011

How Medical Alert Works
Push your button for help.
Our operator answers
your call.

Help arrives (loved ones, ambulance, fire or police).

Did You Know? . . .

One out of three Americans age 65 and older fall at least once a year.

Chances of surviving a fall are
six times greater if you receive assistance within the hour.

The danger of permanent disability rises dramatically each minute a stroke victim is left unattended.

Over 20% of the 1.6 million Americans who suffer heart attacks every year die because help didn’t arrive on time.